Hi, I'm Claire.
I'm a user experience designer specializing in SaaS product design.
User Research0→1 ProductDesign Systems & Pattern LibrariesSaaS Product DesignAccessibilityCompetitor Analysis
Selected work
Recent case studies
- 01 · Web Application
Small Biz Brands — Post Creation Flow
On average, users created social media posts using the sidebar in 1m 20s and discovered the content library unprompted in 25 seconds.
- SaaS
- Workflow design
- Content tools
- 02 · Web Application
Lancy Freelancing — Filters & Feed
The ungrouped filter sidebar performed best with 28% faster task completion and a 9.5/10 ease rating.
- Marketplace
- Information architecture
- Search
- 03 · iOS Native App
Blueprint Prep — AI Chatbot
The supplemental chatbot saw a 35% activation rate during Review Mode, +15pp over desktop engagement.
- AI Conversation UX
- SaaS
- Education Technology
- AI Experience Design
Certifications
- IBM Enterprise Design Thinking Co-Creator
- Enterprise Design Thinking Practitioner
- NN/g Design Systems & Pattern Libraries
Honors
- Hopwood Writing Award
- Stanley Schartz Writing Prize
- Granader Upper-Level Writing Prize
- Wasserstein Award for Excellence in Journalism
Contact